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    Patient Engagement

    Healthcare Marketing 101 eBook
    Patient Engagement

    Healthcare Marketing 101 eBook

    The complete guide to marketing your walk-in or blended care clinic.

    Read Article 19 Minute Read
    The Ultimate Guide to Patient Engagement eBook
    Patient Engagement

    The Ultimate Guide to Patient Engagement eBook

    Getting new patients is hard. Keeping them is harder. With so many options and the list still growing, urgent care patients can be fickle. If you want to win their hearts—and their repeat business—delivering an exceptional patient experience is essential.

    Read Article 23 Minute Read
    What Happens When Urgent Cares Offer Online Appointments
    Patient Engagement

    What Happens When Urgent Cares Offer Online Appointments

    When you offer online appointments, it will change your business—and not always in the way you think. But you have options. Read this before you make a decision.

    Read Article 4 Minute Read
    MedAccess Urgent Care Averages Wait Times Under 15 Minutes with Clockwise.MD
    Patient Engagement

    MedAccess Urgent Care Averages Wait Times Under 15 Minutes with Clockwise.MD

    After implementing Clockwise.MD, MedAccess Urgent Care gained immediate access to wait time and throughput data, allowing them to identify additional areas for improvement that weren’t originally on their radar.

    Read Article 2 Minute Read
    North Carolina Urgent Care Reduces Patient Wait Time and Reaps Big Benefits with Clockwise.MD.
    Patient Engagement

    North Carolina Urgent Care Reduces Patient Wait Time and Reaps Big Benefits with Clockwise.MD.

    MedAccess Urgent Care in North Carolina wanted a technology partner to help improve patient satisfaction and get more insight into the individual performance of each of their clinics. With Clockwise.MD, they got the results they were looking for and more.

    Read Article 3 Minute Read
    Pentucket Medical Achieves Average Patient Satisfaction Score of 9.5 out of 10
    Patient Engagement

    Pentucket Medical Achieves Average Patient Satisfaction Score of 9.5 out of 10

    Pentucket Medical ExpressCare is a busy provider of urgent care services.
    In 2013, they were a top-performing practice, but still struggled with patient
    satisfaction issues. In July 2013, Pentucket implemented Clockwise.MD.

    Read Article 2 Minute Read
    Lab Reduces Wait Times with Patient Queue Technology
    Patient Engagement

    Lab Reduces Wait Times with Patient Queue Technology

    Every urgent care clinic wants a way to manage patients efficiently and improve satisfaction with the best technology and a system that meets their goals. Read this case study to see how one lab improved wait time and patient satisfaction using Clockwise.MD’s patient queue.

    Read Article 3 Minute Read
    Online Scheduling Software for Urgent Care: Which is Right for You?
    Patient Engagement

    Online Scheduling Software for Urgent Care: Which is Right for You?

    With consumers tapping into tech to get information before making decisions, an online presence isn’t enough. Online appointment booking improves patient satisfaction and user experience. Read more to learn more about your choices.

    Read Article 4 Minute Read
    BayCare Laboratories Decrease Wait Times by 83 Percent with Clockwise.MD
    Patient Engagement

    BayCare Laboratories Decrease Wait Times by 83 Percent with Clockwise.MD

    Walk-in patients are able to use Clockwise check-in kiosks when they arrive at a BayCare lab facility, providing the BayCare team with a time and date stamp of each patient arrival.

    Read Article 2 Minute Read
    Nine Steps to Getting Rid of the Urgent Care Waiting Room
    Patient Engagement

    Nine Steps to Getting Rid of the Urgent Care Waiting Room

    Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic can get rid of the waiting room altogether, there are nine smart steps everyone can take to phase out this inefficient space and make the wait less painful for patients.

    Read Article 5 Minute Read
    Four Reasons Urgent Care Patients Don’t Want an Online Appointment
    Patient Engagement

    Four Reasons Urgent Care Patients Don’t Want an Online Appointment

    Patients don’t want online appointments—they want flexibility, control of their healthcare, and care on-demand. In fact, in the urgent care space, many patients don’t actually want to set an appointment at all. Patients love the convenience of dropping in without a reservation and getting in and out quickly.

    Read Article 4 Minute Read
    Issue 03: Wait Time Trends and Their Impact on Patient Satisfaction
    Industry News, Trends & Research

    Issue 03: Wait Time Trends and Their Impact on Patient Satisfaction

    Urgent care was born, in part, as a response to patients’ growing demand for a convenient, affordable alternative to traditional primary and emergency room care. Keeping in-clinic time low and patients happy is crucial to urgent care success. Read more on the trends.

    Read Article 7 Minute Read
    TAKE THE NEXT STEP

    Faster charting.
    More revenue.
    Shorter wait times.

    Because we’re solely focused on urgent care, we eat and breathe efficiency. We think about software solutions the way you think about on-demand care. It should begin with a goal, remove obstacles, and make life better.

    Get Started